Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 511 413
Opening Hours:
Mon-Fri : 8.30am - 5pm

Concessionary bus fares

also known as: Bus pass - older people, Disabled bus pass.

Free bus travel throughout England, for people over the age of 60 and for anyone with a disability

Concessionary travel on local buses

People over the age of 60, and those of any age with a disability, and resident in England, can obtain a bus pass to enjoy free off-peak local bus travel anywhere in England.  Since 1st April 2009 the new Northumberland County Council has taken over the scheme previously provided by the six district and borough councils in Northumberland.

The scheme is free and easy to use, once you have your pass.  You can nip into town more often, or explore new places.  Just check the bus times and let someone else do the driving.  Travel for free and go further by bus!

The national scheme offers free local bus travel for those eligible from 9.30 am until 11 pm on Mondays to Fridays, and all day at weekends and bank holidays.  Within Northumberland, the new council has extended the entitlement to provide travel from 9 am.

The concession entitles pass holders to free travel on any off-peak local bus in England.  The definition of a local bus may include some tour buses and the element of any long-distance coach service that is registered as a local bus service – if you are in doubt you should check with the bus operator.  You cannot use the pass on the Metro system in Tyne and Wear or on local train services.

For journeys across the border into Scotland, the bus operators may charge a fare for the part of the route outside England, but the neighbouring Scottish authority may offer a concession for the whole journey.  Passes issued in Scotland are not generally available for use on buses in England, but the Scottish authority may offer travel on sections of route in Northumberland on cross-border routes.  If you have a pass issued in Scotland, contact your local authority for details.

If you want to apply for a new pass, you can apply by post at Northumberland County Council, County Hall, Morpeth, Northumberland NE61 2EF.  Alternatively you can apply in person at one of our Information Centres.  You can also call our customer services team on 0845 600 6400 for more information - your call is charged at local rate.  Click on this link for the addresses of our Information Centres.

If you are unable to travel alone, you can apply for a Companion Pass.  This enables a friend, relation or carer of your choice to travel with you.  You will need certification to show you are unable to travel alone, and the application form (see below) shows you how to apply.

If you have lost your concessionary bus pass, you can apply for a replacement from where you obtained the original pass.  The charge for a replacement pass is £3.

Click here to download the current application form for a concessionary travel pass.